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Remove Lani as CM
Started by Gumball
(2016-04-13 17:29:22)
Gumball (2016-04-13 17:29:22)
As most of you know our current Community Manager is Lani, it seems she isn't doing well. She is ignoring people trying to help, shes rarely active, shes setting bad examples for mods and not teaching a new mod properly not to mention we don't have the best mods. So if you have kik or facebook message Rob's kik at Robdeprop or Rob's Facebook Rob van den berg with anything you can think of a complaint to him, if you also have screenshots that will be great. Hopefully if we get enough complaints we can get a better Community Manager thanks for your time.

This post has been edited one or more times, the last time was:
2016-04-13 18:43:17

Chloeci (2016-04-13 17:43:30)
Done.
ZarktyArk (2016-04-13 18:20:35)
Why not me for mod?

I'm a respectable person.

I have sense.

I know when to stop.

I'm not as sexual as some users on Plaza.

Pls
Chloeci (2016-04-13 18:24:02)
Zark.. no.
Asriel_Dreemurr (2016-04-13 18:24:03)
^ I bet 5000 3DSPoints that this is gonna be locked.

I already sent rob a message and he says

"I haven't heard any complaints about Lani until now."

[insert "why you lyin'" video here]

This post has been edited one or more times, the last time was:
2016-04-13 19:07:14

A= A
S= Somewhat
R= Really
I= Ilegally
E= Edgy
L= Lenny
xXSaMiXx (2016-04-13 18:49:30)
I don't think the point of this is actually for other people to become mod but for a better CM to be chosen.
It's a yes or no matter not a "i wanna be mod/cm" kind of thing. I think all active users should vote yes or no on wether or not lani should be cm
She's not a very good cm, she's inactive and she's letting inactive mods stay mods, and the community is just sort of falling apart
NodePoint (2016-04-13 18:54:59)
^ Isn't that kinda like letting people vote for who should be mod? You know, the thing that ended up being the worst decision?

Just a note: even though this thread addresses a user (which can be considered personal), I will leave it as-is just in case the CM or the admins wish to pitch in.

This post has been edited one or more times, the last time was:
2016-04-13 19:05:21

Security researcher, web developer, artist, and tech enthusiast.
~Nia~Teppelin~ (2016-04-13 18:55:31)
Agree with Sami and here is a kik convo I had with Lani showing some proof.
http://imgur.com/a/U9YvX

This post has been edited one or more times, the last time was:
2016-04-13 18:56:42

MissJanie (2016-04-13 19:09:01)
Agreed.

ZarktyArk (2016-04-13 20:07:23)
But Zark for mod.

At least he's not Donald Trump!
Gumball (2016-04-13 20:40:35)
Zark for Floodguard husband.
(EDIT: Everyone knows Mani isn't doing her job, so...)

This post has been edited one or more times, the last time was:
2016-04-13 21:39:10

AntiChrist (2016-04-13 21:24:20)
No, Lani is a great CM and very intelligent. Most of what you said is just completely false and I won't bother addressing it until you give actual examples and evidence. You're just stating things like they are facts without expanding on them at all, then expecting people to agree with you.

This post has been edited one or more times, the last time was:
2016-04-13 21:25:34

AntiChrist (2016-04-13 21:26:25)
Oops, almost forgot. These types of threads (threads adressing one person) are not allowed.
AntiChrist (2016-04-13 21:38:20)
Whoever opened this again, please note that it is against the rules to make threads about certain users. Sorry if you disagree, but this is the way it is.

Edit: @Lani My mistake. I should have figured.

This post has been edited one or more times, the last time was:
2016-04-13 23:55:35

Lani (2016-04-13 22:34:59)
^ Sorry, I was trying to reply to this


I just want to share my two cents here instead of ignoring this and leaving you all in the dark with your own presumptions.


I certainly haven't been as active as I used to be as of late, and I was expecting something like this to come up eventually because of that. However, despite inrl duties requiring more of my attention, I could/would be more active if I felt as though I need to be.
I believe that I have selected reasonable and responsible moderators who are active for a sensible amount of time each day. I've been popping in every day to check on the status of things and so far I have found things running smoothly...I see no evidence of spam attacks, drama, power-raging mods, or rules being ignored without consequence (except during late hours, which I will get into that later). Whatever drama does go down I trust that the mods are handling it well considering that I never hear of any complaints on such matters, nor do I see any issues the moments I am watching. From my perspective, everything is going reasonably well (for Plaza's standards), with or without me sitting in the chatrooms being "active". Unless I'm strictly needed here at all times, my inrl needs are my priority (as they should be, for all of us).

Now to address your other complaints more specifically...

Ignoring helpful users/The situation with night mods show
"She is ignoring people trying to help" must either be referring to the users whom I turn down for asking to become mods, or to my seeming ignorance to the complaint that we need more night mods...(just judging from the notes I've been receiving). Considering the first example doesn't need to be explained (I hope), I'm going to address the second issue:

I've been fully aware that we lack mods at night. I've been aware of this before it became a mass complaint...my initial response to this issue was to promote a night active user. That decision lead to that user going on a rogue banning spree...thus, my original fear of promoting night users was only encouraged.
Please understand, Plaza's community is thinning (bu-bu-but it's not dying!). The selection of mod-worthy users is incredibly slim, and that selection is even thinner during the night, when we have most of our problems. Users constantly complain to me that we need a night mod, as though there's plenty of suitable people to choose from and it would be an easy click of a button, but it's not that simple. I'm sure you're all at least somewhat aware of this...whenever a user asks for a night mod, I ask for a suggestion (as can be seen in Dalton's screenshot), yet the answer is always: "I don't know". And as someone who specifically looks for mod traits in users, (going to step on some toes, here) I see none in the active night crowd. Of course, there are some lovely users who are on at night every other day or so, but that'll hardly be active enough. There will always that ungodly hour when mods won't be on...because hardly anyone else is, either. These are the times some noob might come in and spam bypasses. Ideally, of course I'd like to stop it, but realistically it's just not very possible at 3AM in the morning. Changing the CM isn't going to efficiently fix this problem, because it's not about my ignorance, it's about the selection (inb4:"bu-bu-but I'd be a great mod! I like the way I'd moderate!").

You want a mod who is always active, not too strict and not too lenient, has to be righteously nice and helpful, never misses a broken rule, and God forbid they ever make a bad judgement. The picture of perfection. Of course I'd want this too, but it's just not realistic. We've never had a mod like this and no one WILL ever be a mod like this...partially because 90% of those traits are subjective, and none of us can be perfect. Yet somehow you guys always expect the CM to pull a user like this out of a magic hat or something. Either the mods aren't active enough, or they aren't nice enough, or they're too strict...therefore, we should trash those mods and try new ones!...No, that's not always how to fix things. The mods we currently have are great...not because they're perfect, but because they're willing to get better and they have grown. They're good mods and I think you guys take them for granted too often; expecting perfection from teens on website with a major population of children.
I don't look for perfection from the night crowds when I'm looking for a new mod...but I do look for "promise of perfection"...Users willing to adjust themselves to enforce the rules. I recall Erman saying the reason he stepped down from modship is because he had to follow the rules and (for lack of a better phrase) "act respectable" all the time. He wasn't a bad mod, but it does go to show that if you don't want to follow the rules yourself, you shouldn't be a mod...and when I see nothing but rule breaking and huge egos in the night crowd, no one is jumping out as mod worthy.

Despite all that, I will be looking into another night mod again, because it's worth trying to achieve the eradication of rule breakers. However, one way or another, someone probably isn't going to be happy. Either I choose someone who is a cruddy mod, I choose someone who is just hated for unrealistic reasons, or I don't choose anyone...any one of those options will have someone upset.
Sometimes, the best decision isn't always the perfect solution, but it's the best option to have chosen. I've only ever done this by what I see to be right, and it's inevitable that enough of you will disagree with me no matter the choice.


Anyway, I'm not ignoring your pleads for another night mod. I'm already aware of them, and I don't think it's necessary for me to explain the above to every user who asks everytime.



As for "setting bad examples".....Out of all the criticism I've received (whether with good or bad intentions) "setting a bad example to mods" was never among them. It kinda seems like you pulled this argument out of your butt and I just can't find a way to apply it to myself.

Also, it really shouldn't be necessary for me to personally follow a new mod around everywhere and tell them when and who to warn and whatnot...I've written a guide (training guide, if you will) for mods to understand what's expected from them, and how to handle certain situations. I realize the mod guide isn't common knowledge, but I'm not sure what more you expect for training.
Some things just can't be taught, and new mods will catch on eventually. That's also why it's encouraged for veteran mods to correct new mods if they misjudge or something of that sort.



To make it blunt...You guys are never going to be happy with any CM because you have unrealistic expectations. Just slow down and think if your complaint is realistic. Is the crumbling population actually due to the community management? Is it something the CM could actually fix? If the realistic answer is "No", then quit blaming it on the CM. Instead, think about a realistically ideal CM, and share those thoughts somewhere because that would be interesting, actually.

Also, please stop using "there's like that 1 inactive mod that never gets demoted" as a reason to burn the CM at the stake. That literally doesn't make any sense as to why that's demote worthy...that mildly inactive mod isn't doing anyone any harm.


Anyway, I'm not trying to "win anyone over" or justify my position here (well, partially I am for that one). However, I do think this proposition isn't exactly fair, as I don't see how selecting a new CM could change anything for the better, because I truly think things are going as well as they can.
If you still disagree, I'm intrigued to hear why...my PMs are open.




This post has been edited one or more times, the last time was:
2016-04-14 00:34:51

 

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